Your own booking site, live on day one
Clients book on a page with your name, photos and services, at yourname.bukatime.com. Built for phones first.
How it works →
Features
Everything BukaTime does, in the real product.
Every screenshot on this page is the working app, running a demo studio — nothing is mocked up. Each feature links to the Help Center article that walks you through it.
AI receptionist add-on, $30/mo per location — 250 client requests a month, small talk free Everything else is on every plan, priced per chair
Booking Engine
Bookings that run themselves
A waitlist for when you’re full
When nothing fits, clients join the waitlist with the service, provider, days and times they want.
How it works →
Booking on your own website
Paste one snippet and the booking flow lives on your site, resizing itself to fit the page.
How it works →Clients manage their own visits
Clients sign in to book, view, move or cancel their appointments without calling you.
“Anyone available” just works
When a client doesn’t mind who, BukaTime picks a provider who offers that service and is free.
How it works →No accidental double-bookings
Clients can never book over each other. Your team can overlap on purpose, if their role allows, after a clear warning.
How it works →Change prices without surprising anyone
Each appointment keeps the price and length it was booked at, so editing your menu never reprices a booked visit.
How it works →Calendar & Operations
The front desk, minus the desk
A calendar you run by dragging
Drag to move a visit or hand it to someone else, resize to change its length, filter by staff. Every move asks before it saves.
How it works →
See who’s working at a glance
Each person’s hours and your closed periods are drawn right on the calendar.
How it works →Block out breaks and time off
Add a lunch, a training day or a vacation, and nobody can book into it.
How it works →Book the next visit before they leave
Rebook a client’s next appointment in one step, straight from today’s.
How it works →Every change, on the record
Each appointment keeps a history of who created, moved, edited or cancelled it, and when.
Client Intelligence
Know every client cold
Their whole history, at a glance
Every past and upcoming visit, with a summary of how often they come in.
How it works →
Know what actually arrived
Every reminder, confirmation and reply your studio sent, with its real outcome. Texts show delivered or failed, straight from the carrier.
How it works →
Everything about a client in one place
Contact details, preferences and private notes your whole team can see.
How it works →One thread per client
Every text and email you’ve exchanged with a client, together in one conversation.
How it works →Messaging & AI
Your AI front desk
AI receptionist
An AI receptionist that answers your texts
It reads what clients send, checks your real calendar and menu, and drafts the reply — or handles it, if you let it.
How it works →
Text and email from one inbox
Reply to clients by text or email from a shared inbox, and archive a thread when it’s done.
How it works →
Replies come back to you
Clients can text back to any message your studio sends, and their replies are never routed to another business.
No surprise texting bills
See how many of your plan’s pooled texts you’ve used this month, right in the app.
How it works →An inbox that tells you what needs fixing
Client conversations sit beside studio alerts, updating live, and each alert stays until the problem behind it is solved.
Books real openings
It matches the service and provider a client asks for to your menu, then books the first real opening in their window — or offers two or three times.
How it works →Moves appointments cleanly
A reschedule is one move, never cancel-and-rebook, so the client keeps the length and price they booked.
How it works →Cancels and confirms the right visit
It matches each request to the client’s actual appointment, and won’t act on past visits or on someone writing for them.
How it works →Answers from your own policies
Your cancellation policy, address, and who works which day come from your settings, not guesswork.
How it works →Knows your menu
Service names, prices and durations come from your own catalog, so it never tells a client you don’t offer something you do.
How it works →Teach it once
When it doesn’t know, it asks you. Your answer becomes something it knows, and next time it answers that question itself.
How it works →Asks instead of guessing
A question it can’t answer holds the reply and alerts you. The client gets a short holding message, never a confident wrong answer.
How it works →Remembers what clients tell it
“Prefers Elena”, “no Mondays” — it notes lasting preferences and uses them in later conversations.
How it works →Understands a one-word reply
A bare “yes”, “Elena” or “9 works” lands correctly, because it knows what it just asked.
How it works →Waits for the whole message
When a client texts in pieces, it waits a beat instead of answering half a thought.
How it works →Small talk costs you nothing
Small talk gets an instant reply that doesn’t count toward your 250 monthly requests.
Leaves money and complaints to you
It never waives a fee, promises a refund or apologises on your behalf. It hands those to you, with a careful draft ready.
How it works →You pick the options it offers
When it offers times or providers, you tick which ones go out — and decide whether it waits for you, sends after a few minutes, or sends right away.
Steer it in plain English
Tell it “offer her Thursday instead” and it re-plans the reply, instead of you rewriting it.
How it works →You decide how far it goes
Approve every draft, let it handle confirmations and cancellations on its own, or let it book and reschedule too. Move the slider any time.
How it works →Sounds like your studio
Pick one of seven tones, and every reply is written in it.
How it works →See exactly what it did
A meter shows how many of your 250 monthly requests it has handled, and every message it skipped, with the reason. At the limit, new requests simply wait for you.
How it works →Reminders & No-Show Defense
Empty chairs cost money
Reminders by text or email
Choose when reminders go out, from 12 to 72 hours before. Each client gets them on the channel that actually reaches them.
How it works →
Instant booking confirmations
Clients get a confirmation the moment they book.
How it works →“Yes, I’m coming” — on record
Two days out, clients get a link to confirm they’re coming, and their answer shows on the appointment.
How it works →No texts in the middle of the night
Client messages wait for daytime, in your studio’s own timezone.
How it works →Switch without missing a reminder
Appointments you bring over from your old system get their reminders scheduled automatically.
How it works →Clients hear when a visit moves
Turn on a notice that goes out whenever an appointment is moved.
How it works →Switching & Migration
Leave your old platform in an afternoon
We move your data for you
Leaving Mindbody, Vagaro, Fresha, Booksy or a spreadsheet? Send us the export and we bring it over, free on every plan.
How it works →
Coming from Timely? Move yourself
Preview your whole salon’s data from Timely, check it, then confirm the move.
How it works →Import from any spreadsheet
Bring in clients and past appointments with a ready-made template that checks your file before anything lands.
How it works →Watch your import happen
See every import’s progress and history while it runs.
How it works →Team & Multi-Location
Grows with you, no sales calls
Add locations yourself
Run several studios under one account, each with its own settings and plan, and switch between them in a click. A guided setup gets each one ready.
How it works →
Invite your team by email
Send an invite, they accept, and you make them bookable when you’re ready.
How it works →Pay only for chairs that take bookings
You pay per active, bookable provider. Owners, front desk and extra logins are free.
How it works →Everyone’s hours, their way
Set weekly hours for each person, change a single date, and mark time away.
How it works →Roles and permissions
Providers manage their own appointments; admins reach settings, billing and the team.
How it works →Platform & Trust
Secure, and yours to run
Two-factor sign-in
Protect your account with an authenticator app.
How it works →Sign in without a password
Use a code by email or text, or your Google or Facebook account — it’s all one account.
How it works →On your phone’s home screen
Install BukaTime on your phone and open it like any other app.
How it works →Knows what’s left before you go live
A checklist shows what’s still stopping clients from booking, and walks you through each step.
How it works →Manage your plan yourself
Change your plan, see invoices and update your card without contacting anyone.
How it works →Tax, set up per service
Add the tax rates you charge and apply them to the services they cover.
How it works →Your numbers at a glance
What’s booked this week, what it’s worth, and how it trends week to week and month to month.
How it works →